Thursday, May 26, 2011

This is why we're here

Every day, we hear all kinds of stories from our clients. But sometimes we get a truly stark reminder of why it is we do what we do. Yesterday there was one such reminder in a phone call to our admin office. The caller, Richard, was a 58-year-old man in need of food for himself and his wife.
He wanted us to know that he had been turned away from another food bank organization. Without a car or access to a bus, he had walked several miles in the rain to get there, only to be refused food because he didn’t have the identification they required.  As he told us the story, he didn’t even sound angry, just sad and defeated. "I know they have their rules," he said, "but it just seemed wrong." He said he just wanted to tell us what had happened so that we wouldn’t refer anyone there. “I’m strong and I can keep trying,” he said, “but what if the same thing happened to some poor little old lady who had no other way to get food?”
As he talked, Richard shared more and more of his story, and it was heartbreaking. He and his wife recently moved to our area. His wife is ill, clinically depressed and in need of medical care. He has a job lined up to start next month, but until he starts work he has no money to pay for food or for the medicine his wife badly needs.
At FISH, we believe no one in need of food should ever be turned away. We knew we had to find a way to help. It was late in the day, it was raining heavily, and there was no food bank he could get to. But thanks to the dedicated staff at our Southeast food bank, and their willingness to go the extra mile to help someone in need, we were able to deliver some food to Richard and his wife.
We all have days when we're busy or overwhelmed. But when we do, it's stories like Richard's that remind us why it is we're here.

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